OpenTelemetry Native

Unified observability
for modern teams

Logs, metrics, and traces in one platform. Usage-based pricing. Enterprise SSO. Powered by OpenTelemetry.

No per-host fees 30-day free trial SAML SSO included
app.refrax.onl
Refrax observability dashboard — APM services, metrics, and logs in one platform

“We switched from Datadog and cut our observability bill by 70% while keeping full fidelity data.”

— Engineering Lead, Series B SaaS

“OpenTelemetry-native from day one. Instrumented our entire stack in a weekend.”

— Platform Engineer, Fintech Startup

“The correlated logs and traces view alone saved us hours of debugging every week.”

— SRE Manager, E-commerce Platform

Everything you need to observe production

One platform for all your telemetry signals. No more juggling disparate tools.

Application Performance Monitoring

Monitor service latency, error rates, and throughput with out-of-the-box APM charts powered by OpenTelemetry.

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Log Management

Ingest, search, and analyze logs at any scale. Correlate logs with traces for faster debugging.

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Distributed Tracing

Follow requests across microservices with flamegraphs and waterfall views to pinpoint bottlenecks.

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Metrics & Dashboards

Custom dashboards with PromQL support. Monitor infrastructure and application metrics in one place.

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Alerts & Notifications

Set threshold alerts on any signal. Get notified via Slack or email when things go wrong.

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Enterprise SSO & SAML

SAML 2.0 and OIDC support with domain verification, JIT provisioning, and role mapping.

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Pricing that stays predictable

No per-host, no per-user fees. Pay only for the data you ingest.

Teams plan from

$49/mo

Includes $49 of usage · SSO included

  • Logs: $0.30/GB
  • Traces: $0.30/GB
  • Metrics: $0.10/M samples

Frequently asked questions

What is Refrax?+
Refrax is a unified observability platform for logs, metrics, traces, APM, alerts, and dashboards. It's built on OpenTelemetry standards.
How is pricing structured?+
Usage-based pricing with no per-host or per-user fees. Logs and traces at $0.30/GB, metrics at $0.10 per million samples. Teams plan starts at $49/mo.
Can I use my existing OpenTelemetry instrumentation?+
Yes. Refrax is OpenTelemetry-native. Point your existing OTel SDKs or Collector to ingest.refrax.onl and data flows in immediately.
Do you support SSO and SAML?+
Yes. SAML 2.0 SP and OIDC (Google, Microsoft, GitHub) are included on Teams plans and above, with domain verification and enforce-SSO policies.
Where is data stored?+
Refrax runs on Hetzner infrastructure in the EU. Data is encrypted at rest and in transit. Enterprise data residency options available.

Start observing in minutes

Sign up, get your ingestion key, and send your first telemetry data in under 5 minutes.